Services

Salesforce–Zendesk Integration

Sales talks to customers. So does support. But when Salesforce and Zendesk don’t talk to each other, you’re left with silos, duplicated work, and missed opportunities.
Unify Sales and Support — Build a 360° Customer Experience

Salesforce–Zendesk Integration

At Kahuna Cloud, we build smart, scalable Salesforce–Zendesk integrations that connect your support tickets, customer conversations, and CRM data in real time. The result? Your sales, success, and support teams are always aligned — and your customers notice.

Our Process

Discovery & Mapping

We work with your support and sales teams to define what data needs to flow between platforms, and why.

Integration Architecture

We map Zendesk objects to Salesforce (Contacts, Accounts, Cases, Opportunities, or custom objects) and define workflows.

Deployment & Training

We go live, train your team, and provide documentation on how to maintain and scale it.

Optional Support & Expansion

Need to add more fields, dashboards, or logic later? We’re here when you need us.

What You’ll Need

  • Salesforce (Professional, Enterprise, or Unlimited editions)

  • Zendesk Support (Suite or Enterprise recommended)

  • API access in both platforms

  • Admin access for both orgs

  • (Optional) Webhooks, custom objects, or Marketing integrations

Stop Making Your Teams Work in Silos

Sales doesn’t always know what support is doing. Support doesn’t always see what sales knows. That’s how customers fall through the cracks.
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