Services

Salesforce–Plivo Integration

At Kahuna Cloud, we build smart, secure Salesforce–Plivo integrations that give your team SMS and voice superpowers — with no extra tools, no complicated workflows, and no handoffs.
SMS & Voice Inside Salesforce — Automated, Scalable, and Smart

Salesforce–Plivo Integration

Your sales and support teams need fast, direct ways to engage with leads and customers — and email isn’t always enough. That’s where Plivo comes in. And when it’s integrated with Salesforce the right way, you unlock real-time communication, automated messaging, and voice capabilities — all without leaving your CRM.

What We Build

Full Logging & Tracking

Every SMS sent or received is automatically logged under the relevant lead, contact, or case — along with timestamps, statuses, and message content. No manual entry. No lost context.

Smart Templates + Personalization

Send messages that sound like you. We build dynamic SMS templates that pull in contact names, appointment dates, product names, and more — so your communication feels human, not robotic.

Two-Way SMS in Salesforce

Enable full two-way texting with leads, contacts, and accounts — all from within Salesforce. Every message is tracked, logged, and reportable.

Compliance-Ready & Secure

We help ensure your SMS use is TCPA-compliant, handle opt-in/opt-out logic, and build your workflows to scale safely and legally.

Our Integration Process

  1. Discovery – We learn your messaging use cases, tech stack, and compliance needs.

  2. Design & Build – We create custom triggers, templates, and flows using Plivo’s API and Salesforce tools (like Flow, Process Builder, Apex).

  3. Testing & QA – We test across use cases, user roles, and edge cases.

  4. Training & Documentation – We teach your team how to use it, tweak it, and scale it.

  5. Optional Ongoing Support – Need help optimizing or expanding? We’re here if you want us.

Contact Us